Roadeo for Hotels
Assist Your Guests.
Improve Your Service.
Your staff can get news, offers and events from local businesses and your preferred partners to stay updated on events around the hotel.
Your staff can get news, offers and events from local businesses and your preferred partners to stay updated on events around the hotel and reinforce their local expertise.
Your team can get news, offers and initations from local businesses and your preferred partners to stay updated on events around the hotel and reinforce their local expertise.
Select businesses and your preferred partners can send your hotel exclusive offers for your guests, improving your guests' experience during their trip... and at your hotel.
A live feed of social media posts from your selected partners and advertisers keeps your staff updated in real-time about local happenings, saving time and effort when answering guests' questions.
Roadeo's "white label" for hotels amplifies your guest services team's ability to serve your guests with real-time information and exclusive offers.
How many times have you seen it: a guest walks up to your front desk and asks the agent a question: "Any good bands playing in town tonight?" "Who's got the best Happy Hour this evening?" "Which boutiques are having sales?" "What restaurant can you recommend?"
Your agent spends long minutes hunting and pecking around websites trying to find an answer to the guest's question... annoying the guest--and the other guests lining up behind him to get their questions answered.
Roadeo speeds service times & improves guest experience
With Roadeo, all that information is in one place. Your agent simply clicks on the areas of interest for your guest. Roadeo then scans multiple popular social media sites and selects the posts most relevant to the inquiry. Click the most interesting ones, send a link to your guest's phone, and your guest is on their way to enjoying their day.
"Guest Service" becomes instant "Local Experts"
Hotels want Guest Service and Sales staff to know the town. It's how front desk agents best serve their guests, and it's how sales managers get groups to stay at your hotel. A helpful front line team increases customer loyalty and property quality ratings listed on various online review sites.
Your local business partners also want your team to know what's happening with their businesses. Restaurants hold special tasting events just for your staff so they can try the new seasonal dishes. A boutique wants to show off the new spring line. A theatre group invites your concierge to a preview of their new show.
Roadeo's "white label" landing page makes that happen. A section of the landing page is designated for these perks for you and your team: special offers and invitations to keep your staff current on what's happening in the area.
All this for less than 10¢ per guest night*
Improved service. Staff development. Employee perks. And a system designed specifically to highlight and strengthen your property's relationship and standing with local business partners. Contact Roadeo today to get the best Guest Service platform available.
*minimum charges may apply